Seamlessly integrated with Epic and provider workflows, HealthHelper delivers
strong return on investment through quality metrics and patient retention
(Providence, RI) – Care New England Medical Group and Integra Community Care Network are proud to announce the impressive results of its partnership with HealthHelper, which yielded significant improvements in key quality metrics in 2024.
Through its technology-enabled care gap closure services, HealthHelper helped Care New England achieve immediate revenue gains while enhancing patient care and retaining patients within the health system.
In just one year, the HealthHelper partnership drove improvements across several targeted quality metrics:
● +13% increase in Breast Cancer Screenings
● +16% increase in Colorectal Cancer Screenings
● +10% increase in Hypertension Screenings
● +61% increase in Diabetic Eye Exams
● +29% increase in Diabetic Hba1c Screenings
The program also achieved an 88% in-network retention rate for screening mammograms, ensuring that patients received high-quality, coordinated care within Care New England’s system.
The collaboration generated measurable financial results, including 5,245 appointments scheduled across the care continuum in the first year and a 3.4x return on investment for Care New England and Integra Community Care Network. By retaining patients in-network and closing critical care gaps, the partnership unlocked immediate revenue opportunities while relieving providers and staff of the time-consuming administrative burden of quality work.
“This is the easiest implementation project I’ve ever had!” shared one Care New England team member. Another team member noted, “My medical assistant scheduled a mammogram through you, and she thought the texting was fabulous. She hadn’t gotten it in 4 years! You made it so easy for her!”
“Our partnership with HealthHelper has delivered measurable value for both our health system and our ACO,” said Dr. Ana Tuya-Fulton, President and COO of Integra and Chief Population Health Officer of Care New England. “Their solutions have improved performance, driven results, and been seamlessly integrated into our workflows. We love working with the HealthHelper team!”
HealthHelper’s quick time-to-value was evident as the program was implemented in under two months, and seamlessly integrated into Care New England’s Epic platform. By taking on the time-intensive work of closing care gaps, HealthHelper empowered providers and staff to focus on delivering exceptional care to patients.
“Our mission is to help healthcare organizations achieve their goals by taking on the work providers simply don’t have time for,” said Dr. Josh Kahane, Family Medicine Physician and CEO of HealthHelper. “This partnership with Care New England showcases how AI-enabled care coordination can improve quality metrics, drive revenue, and create a better experience for both patients and providers.”
For more information about this case study or HealthHelper’s solutions, visit https://www.healthhelper.co/ or contact Jake Kahane at jake@healthhelper.co.
About HealthHelper
HealthHelper empowers healthcare organizations to close care gaps, improve quality performance, and enhance patient care retention through scalable, technology-enabled solutions. By offloading administrative tasks, HealthHelper ensures providers can focus on delivering care while achieving success across value based care and fee for service contracts.
About Care New England
Care New England Health System is a trusted organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
CNE was founded in 1996, and today it is the parent organization of Butler Hospital, Kent Hospital, Women & Infants Hospital of Rhode Island, Care New England Medical Group, the VNA of Care New England, The Providence Center, and Integra, a certified accountable care organization (ACO). Care New England includes 749 licensed beds and 102 infant bassinets. Through Butler, Kent, and Women & Infants hospitals, Care New England has a teaching and research affiliation with The Warren Alpert Medical School of Brown University. Kent is also a teaching affiliate of The University of New England College of Osteopathic Medicine.
About Integra Community Care Network
Integra represents a new way to provide a better patient experience, better health care, and—most importantly—better health. Integra Community Care Network is comprised of Care New England Health System, Rhode Island Primary Care Physicians Corporation, and South County Health. This includes Butler Hospital, Care New England Medical Group, Kent Hospital, Women & Infants Hospital, The Providence Center, VNA of Care New England, South County Hospital, South County Health Medical & Wellness Centers, and South County Home Health.
Learn more at www.integracare.org
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