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Secure Online Payment Methods

Select Your Hospital

We are pleased to offer this convenient way to pay your bill from Butler Hospital, Kent Hospital, Women & Infants Hospital, or the Care New England Professional Billing Office. Click below to see statement samples and make payments.

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Butler Hospital

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Kent Hospital

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Women & Infants

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Care New England Medical Group

In the event you overpay your bill, we will be happy to issue you a refund. However, overpayments will be applied to existing balances before a refund check is issued.

PatientWallet®

The PatientWallet® makes it easier than ever to manage and pay your healthcare bills. Set up your account for free by visiting www.cne.patientwallet.com. Enter the 9-digit SecureHealthCode from the upper right-hand corner of your statement and the total bill amount to add the bill to your PatientWallet® and view affordable options and complete your payment.

Within the PatientWallet®, you can:

  • Set communication preferences to receive eBills, text messages, or paper statements
  • Pay your bill via your preferred payment method
  • Store payment methods for fast checkout
  • Sign up for financing
  • View past statements and receipts
  • Communicate directly with Care New England about billing questions and assistance

To pay bills for Butler Hospital please select the Butler Hospital link above or please visit https://go.patientco.com/bh#.
 

Get Started Using PatientWallet

Frequently Asked Questions

What is this balance that I am being billed for?
Your balance may be the result of co-pays and deductibles. Please call the customer service/patient financial service phone number on your bill for answers about a specific charge.
Did you bill my secondary insurance?
Sometimes a secondary insurance is not obtained at the time of service. Please call the customer service/patient financial service phone number on your bill to confirm that we have complete secondary insurance information.
Why am I receiving multiple bills for one hospital service?
In addition to your hospital bill, you may receive additional invoices for select services. One of the more frequent instances is the separation of hospital and physician billing. The hospital will send you one bill and the physician who provided services for the hospital component will also send a bill for his/her charges.
How can I arrange a payment plan?

Patient Financial Services assists patients with arranging formal payment plans. Specific contact information for each hospital is below:

Butler Hospital
(401) 455-6255

Kent Hospital
(888) 275-7135

Women & Infants
(888) 317-4522

CNEMG Physicians 
(877) 815-9459

I can not pay for this bill, what can I do?
Care New England and its operating units are committed to improving the health and well being of our communities and to providing essential services regardless of ability to pay. Patients with no health insurance or inadequate health insurance are eligible to apply for Financial Assistance for medically necessary services.

Financial Assistance

Patients with no health insurance or inadequate health insurance are eligible to apply for
Financial Assistance for medically necessary services.

Learn More About Financial Assistance